Frequently Asked Questions

SolelyIndian is a one-stop platform connecting you to truly Indian services—from puja ceremonies and catering to event rentals and beyond—in a single, easy-to-use space. We blend deep cultural understanding with modern digital convenience, helping you preserve your traditions while enjoying a 21st-century booking experience.

Our AI Concierge instantly scans through all our verified providers, from kitchens to priests, to match what you need. Ask in plain English—or in multiple Indian languages—and we’ll handle the rest. Think of it as your personal cultural specialist plus digital assistant, always on call.

Absolutely. We know that sometimes a quick call beats messaging back and forth. Many of our vendors and experts—like pandits and caterers—offer phone consultations through SolelyIndian. You can schedule or initiate calls right from your dashboard, so you’re never left wondering.

Our platform emphasizes genuine, region-specific expertise. During onboarding, vendors share their specialities (e.g., language preferences, state-specific rituals), so you can filter by exactly what you need. Our system surfaces the best match, whether you’re hosting a Punjabi wedding or a South Indian housewarming.

No problem. With our bundling feature, you can combine multiple services—like a decorator, caterer, and DJ—into a single booking. Everything is coordinated under one digital roof, saving you the headache of juggling multiple vendors and timelines.

Our vendor dashboard offers a birds-eye view of bookings, payments, and customer communication. Vendors can update availability, set promotional deals, and see AI-generated insights (like trending requests) so they can focus on delivering great service, not admin tasks.

We take security seriously. Personal details like phone numbers are masked. Payments happen through encrypted channels, and only you control what info you share with vendors during consultation.

Yes! Creating an account is free for everyone. Customers can browse and chat with our AI Concierge at no cost. Vendors only pay a small platform fee per successful booking, so you can list your services and handle calls without upfront costs.

We’re growing rapidly! Major hubs like Austin, Dallas, Bay Area, New York, and beyond already boast diverse vendors. If we aren’t fully covering your location yet, stay tuned—our expansions are guided by community feedback, so we can reach every Indian family in the U.S.

Our aim is to offer the same premium vibe you’d expect from the biggest marketplaces in the world—but tailored for Indian traditions. From refined designs and secure calls to a modern AI concierge, every detail is about giving you a world-class customer experience.